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Arc smart meters assist in ripple inventory and demand management during Christchurch emergency

posted Apr 8, 2011, 2:29 AM by ema-1 ema-1   [ updated Jun 23, 2011, 12:25 PM ]
"Arc identified 2,400 customers who would potentially not have had hot water and via its data-warehouse was able to determine that 800 of these had the ripple receivers in an off position. This data was then sent to the customers’ retail electricity supplier and a request was made to switch on the hot water remotely. The hot water was switched on over a 12 hour periods so as not to overload the generators and cause peaks in demand. Arc has also identified high power users in the eastern suburbs so that these consumers could be contacted and encouraged to decrease they power use"